Residential Services - Outside Area

   

Are you located outside of our Soutwest Florida service area? Don't worry, we can still help! We provide specific computer services remotely through mail order, phone, or email.

Mail Order Computer Services

If you so elect, we can perform a number of computer services for your home or business through postal mail or parcel service such as:

* Data Recovery
* Secure Data Deletion
* Virus / Spyware / Adware Protection, Scan and Removal

If you would like us to perform any of the above computer services through the mail or parcel service, here are the steps you will need to follow to make the process flow smoothly:

  1. Call us first at 239-207-5629 to make arrangements for service.

  2. Remove the hard drive that you want serviced from your computer.

  3. If you want us to perform data recovery or secure data deletion for you, write a list of the files that you want recovered or deleted. Include this slip of paper in with your hard drive for shipping.

  4. Prepare your hard drive for shipping. Make sure you include enough packing material to ensure a safe delivery of your hard drive. If you are sending an external hard drive, make sure you include all the cables and the power supply as well.

  5. Ship your hard drive at your local post office or parcel shipping store, such as FedEx or UPS. We highly recommend that you purchase the merchandise insurance to protect your hard drive from theft or damage. Note: My Tech Guys, Inc. is not responsible for any loss or damage that may occur to your hard drive while in transit.

  6. When we receive your package, we will call to inform you that we received it and give you an estimate as to how long it will take to complete the service.

  7. When we have completed the job, we will call to let you know. You can then pay over the phone by credit card or you may send us a check if you would like. However, if you send a check, we cannot return your hard drive until the check clears.

  8. Once all payments have gone through, we ship your hard drive back to you. This shipping cost is built into your total bill and gets paid when you pay us for the service.

Note: All data is delivered by DVD media so make sure to tell us if your computer cannot read DVDs. In this case, we can make arrangements to deliver your data on CD media instead. MTG is not responsible for any data that is unrecoverable and can not be held responsible any lost data as a result of service.

Computer Services via Phone or Email


We can also perform many computer services simply by communicating with you over the telephone or through email such as:

* Website Design and Development
* Managed Website Hosting
* Search Engine Optimization

Simply let us know the specifications and requirements of your project, or give us a call to discuss what we can do for you!

Contact Us

As you can see we offer a wide range of computer services even if you are not located directly in our Southwest Florida service area. Contact us today. We can help!